The CHAP institute provides the organizational structure for CHAP services to assist other agencies, individuals, policy makers and funders. The CHAP Institute does not provide direct service to CHAP clients, but assists others in serving their clients.
CHAP has developed model tools and strategies to support effective care coordination to “at risk” populations. CHAP has worked to help establish certification of Community Health Workers as a legislatively recognized health profession in Ohio. CHAP has trained over 300 Community Health Workers in Ohio and surrounding states.
The CHAP model of Pathways and central coordination of community care coordination, The Community Hub, have also received recognition and interest from other organizations. Pathways and the Hub model are currently in use in more than 8 other states and more than 12 different communities.
CHAP offers Manuals, Pathways, and other specific tools for care coordination programs. CHAP offers consultation and specific training to meet the needs of developing care coordination programs and community networks.
CHAP is working with funders and policy makers to improve the focus of care coordination funding and policy on achieving results. Care coordination in the United States currently is purchased without work products meaningful to the individual served, the cost is far greater than market value and there is no effective focus on those at greatest risk.
Organizations like CHAP, focused on achieving results, cannot long survive if their work is within funding streams where results for individuals served are not relevant, nor in any way connected to funding. CHAP’s work to improve the accountability and focus of care coordination funding may not directly support CHAP as an organization. Changing the focus of care coordination funding to results does directly support CHAP’s mission and helps develop a system of care where any organization effectively serving those at risk may have a chance for sustainability and growth.
